Website Privacy Policy

Last Updated: September 29th, 2023

Website Privacy Statement

Our website is a tool we maintain for the purpose of furthering communication with and disseminating information to our patients and to the public. Confidentiality is of utmost importance in our work. We acknowledge, understand, and respect every individual’s right to privacy and security. We endeavor to protect the privacy of information provided by our patients, as well as other users of our website. This Privacy Policy (“Policy”) endeavors to address concerns that a user of our website might have and explains the information we collect through our website, how we use and share that information, and choices our website users may have regarding their information. There is a separate document entitled NOTICE OF PRIVACY PRACTICES, posted on our website and relates to our use and disclosure of personal health information.

IMPORTANT INFORMATION ABOUT THIS PRIVACY POLICY

While we always aim to provide complete and transparent information about how we process your information, we reserve the right to amend or update this Policy from time to time.  As a result, it is important that you read this Policy closely so that you are fully aware of how and why we are using your information.  Please note that by visiting our website and providing us with your information, you expressly consent to the information-handling practices described in this Policy.  If you do not agree with this Policy, please do not visit our website, or provide us with your information.

INFORMATION WE COLLECT

  1. PERSONAL INFORMATION

    For the purposes of this Policy, “personal information” is any information that identifies or can be used to contact a particular individual. The types of personal information we receive include the following categories.
  • Contact information – first name, last name, email address, physical address, and telephone number, emergency contact, emergency contact information 
  • Account information – patient ID, account username, account password, and other information that we may request or that you may provide relating to your patient account.
  • Professional information – education, occupation and field of work, employer, job title and demands.
  • Personal information – date of birth, marital status, age and gender of children, health history, sexual health, partner’s sexual health, and primary care provider. 
  • Family planning information – religious beliefs, thoughts on adoption and future children, current and prior birth control methods, contraceptive alternatives, thoughts around vasectomy, and vasectomy and religion. 
  • Insurance information – insurance carrier, group ID, member ID, employer, and related Contact Information.
  • Marketing information – details regarding informational and promotional materials you may have requested or received from us, the services in which you are interested, your receipt of promotional communications, and information on your marketing or communication preferences.
  • Transactional information – details about your transactions with us, including method of payment, payments received, payment details, transaction history, and other information relating to your use of our products.
  • Communications information – copies of communications and inquiries you have submitted to us, including through email, calls, and features available on our website.
  • Device and usage information – details regarding how and when you use our website and services, including the device used to connect to our website or software, your IP address, the frequency and duration of your usage, the pages you view, what websites or search terms referred you to our website, and information about your interaction with our website.


To the extent you provide us with information about third parties, we will use it in accordance with this Policy. If you provide us with such information, you confirm that you have the consent of the third party or are otherwise entitled to share the information with us and that you have made the information in this Policy available to the third party.

Please note that we may aggregate or anonymize any personal information we receive so it can no longer identify you.  In that event, the information is no longer considered “personal information” and can be used by us for any purpose.

If you wish to submit your personal health information to us through our website, please do so using the File Upload Portal, where it will be maintained and protected as described in the Notice of Privacy Practices posted on our website. Please review that document carefully. 

  1. AUTOMATICALLY COLLECTED DEVICE AND USAGE INFORMATION

Like most websites, our website uses various technologies to automatically collect information about visitors.  Those technologies include:    

  • Cookies.  Cookies are small text files that a website transfers to a visitor’s device for recordkeeping purposes.  We use cookies to personalize visitors’ experiences on our website, provide content that we believe may be of interest, track visitor trends and patterns, engage in marketing and advertising, and otherwise analyze our website traffic.   Specifically, we use two types of cookies this website: (1) persistent cookies that allow us to recognize a visitor and enable our website to offer the visitor a set of services or information requested in a previous visit; and (2) session cookies that track a visitor’s path through our website during a visit and help us understand how people use the website.  You may be able to disable or reject cookies through your browser or device.  Each browser and device are different, so we recommend you review the settings and instructions available for your browser or device.  Please note that if cookies are disabled, you may not be able to enjoy certain features of our website.
  • Log Files and Device Identifiers.  We use log files to track actions occurring on our website and collect data about visitors, including IP address, browser type, Internet service provider, referring/exit pages, date/time stamps, and device identifiers.
  • Web beacons and other technologies.  Our website may use other tracking tools, including web beacons (also known as clear gifs, pixel tags, and single-pixel gifs), which are small electronic images embedded in content and email messages that are not ordinarily visible to users.  Web beacons allow us to track pages and content accessed and viewed by users, as well as to monitor email readership.
  • Analytics.  Our website may also use third-party analytics tools such as Google Analytics.  You can find more information about how data is collected and processed in connection with the Google Analytics service here.  You can also read Google’s privacy policy here.  

Generally, we use the information described above in the aggregate to help us improve this Site and make it more compatible with the technology used by our visitors.  However, the information collected through these technologies may be combined with personal information or aggregated with other information on website visits.  We may share information about your use of our website with our advertising and analytics partners, who may combine it with other information that you previously provided to them.

HOW WE COLLECT INFORMATION 

We collect information when you navigate our website, register for a patient account, schedule a visit, communicate with us, fill out forms on our website, or upload files through the secure portal on the website. 

HOW WE USE PERSONAL INFORMATION

We (or service providers acting on our behalf) may use the personal information identified above for the following purposes:

  • Entering and managing our business relationship with you and providing services to you.  
  • Providing and optimizing your experience on our website and ensuring that our content is presented to you in the most effective manner. 
  • Scheduling you for services, communicating with you and responding to your inquiries and communicating regarding our services and other issues.
  • Sending you communications and solicitations, tracking your communication preferences, and for our internal marketing purposes.
  • Managing customer service issues, including issues relating to the quality of services and customer feedback.
  • Developing, updating, and improving our services, customer service, and otherwise improving our knowledge and insights regarding customers.
  • Preventing and detecting fraud, financial crime, hacking activities, security breaches, and other unlawful activities in connection with the website.
  • Enforcing our agreements with customers, complying with our legal or regulatory obligations, and defending or advancing legal claims.
  • Notifying you about changes to our website or material changes to this Policy.
  • Performing other functions as otherwise described to you at the time of collection or to which you otherwise consent.

For more information about your options relating to your personal information and your communication preferences, see “Choices About Your Personal Information” below. 

DISCLOSURE OF PERSONAL INFORMATION

When the information we collect about you is aggregated, anonymized, or otherwise does not identify you, we may use that information for any purpose or share it with third parties, to the extent permitted by applicable law.

In addition, we may share your personal information with the following types of trusted third parties:

  • Service providers we use to facilitate our business operations and administration. These third parties have access to your personal information only to perform specific tasks on our behalf and are obliged not to disclose or use it for any other purpose. Examples of such service providers include (i) IT and system administration providers (ii) cloud hosting providers; (iii) data analytics providers and (iv) payment processors.
  • Regulatory and governmental authorities, law enforcement agencies, and courts, as necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
  • Our professional advisors, such as lawyers, accountants, and other similar advisers. 
  • Buyers or other successors prior to or in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, where the information is among the assets being transferred.
  • Other parties for any purpose we disclose at the time you provide the information.

SECURITY OF YOUR INFORMATION

Vasectomy Clinic PC (WA) and Vasectomy Clinic PC (OR) (collectively d.b.a. “DrSnip”) maintains security policies and procedures designed to safeguard personally identifiable and confidential information provided by you through our website. While we must all realize that absolute security is never possible for any information once recorded in written or electronic form, we are committed to implementing and monitoring our security program to mitigate those risks. We use reasonable care to protect your information while in use and in storage if it remains in our possession. We maintain back-ups to enable retrieval of important information should it be necessary. We follow procedures to irrevocably destroy personally identifiable information which we have collected or stored in written or electronic form, when it is no longer needed.
DrSnip periodically reviews and modifies, where appropriate, its security policies and procedures to remain responsive to potential risks.

Please note that, in the event you access any service through our website using a username and password, you are solely responsible for keeping your username and password strictly confidential.  Further, we cannot guarantee that submission of information to us using a webform or email is 100% secure.  Be aware that information you provide us via those means copies of email you send to us or to anyone could be discovered and read by others on your own computer, devices, or in transit or storage by your own email service or Internet Service Provider (ISP). While many people are comfortable with the risks associated with sending information in email messages, we strongly recommend that you DO NOT SUBMIT SENSITIVE INFORMATION such as personal identification numbers or credit card numbers, using our web Contact Form.  Instead, any sensitive personal information should only be submitted to us using our Secure File Upload Portal, which is encrypted for protection.

DISCLAIMER

Any use of this website does not establish a doctor–patient relationship, and nothing in it should be interpreted as medical advice rendered to any user. Nor should any statement be construed to be relied upon as generally accepted medical advice or medically advisable practice or guideline.

Please note that, by its very nature, a website cannot be absolutely protected against intentional or malicious intrusion attempts or alteration. Therefore, DrSnip makes no guarantee as to the security or integrity of the content presented or stored on this website.

Furthermore, any transmission made over the internet by any organization or any individual runs some risk of interception. DrSnip does not control the devices or computers or the internet over which you may choose to send confidential personal information and cannot, therefore, prevent interceptions or compromises of your information while in transit to DrSnip. DrSnip makes no guarantee as to the security, integrity or confidentiality of any information transmitted to or from this website.

CHOICES REGARDING YOUR INFORMATION

We strive to provide you with choices regarding your personal information.  If we ever send you promotional emails, you can stop receiving those emails by clicking the “unsubscribe” link in the email.  We endeavor to promptly process any unsubscribe requests.  You can also correct any personal information you have provided us by contacting us using the information provided below.  As indicated above, depending on your browser or device, you may have the option to set the browser to accept all cookies, reject all cookies, notify you when a cookie is set, or delete cookies.  Please note that if you disable or delete cookies, you may not be able to access or use certain features of the website.  Finally, you can also choose not to provide us with information we may request, but that may result in you being unable to use certain features of our website, request information about our services, or schedule such services.

CHILDREN’S PRIVACY

Our website is a general audience site and is not directed at, or intended for use by, children under the age of 13 years.  Accordingly, we do not knowingly collect personal information from children under age 13.  Should we discover that a child under the appropriate age provided his or her personal information, we will use that information only to respond to that child and inform him or her that we must have parental consent before receiving such information.

DO-NOT-TRACK DISCLOSURE

Please note that we do not alter our website’s data collection and use practices when we see a “Do Not Track” signal from your device.

LINKS TO THIRD PARTY WEBSITES

Our website may contain links to third-party websites.  Such websites have separate privacy policies that you should review.  We cannot take responsibility for the content of linked websites or those companies’ data-handling practices.

CHANGES TO THIS POLICY

As indicated above, we may change this Policy from time to time.  If there are changes to our Policy, we will post them here and update the “Last Updated” date at the top of this document. Continued use of this website after any changes is deemed to be acceptance of those changes.  Accordingly, we encourage you to check the Policy periodically for updates.

CONTACT US

If you have any questions about this Policy or about how we handle your personal information, then please contact us using the following information:

Attn: DrSnip Security Officer
5402 47th Avenue Northeast
Seattle, WA 98105
Phone: 206.525.4090 
Email: info@drsnip.com

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